The Money Left on the Table: How Smarter Return Logistics Through Santiago Is Changing the Cost Equation for US Importers
For most US companies importing through Santiago, the conversation stops at delivery. But the return journey—warranty claims, damaged goods, and unsold inventory—represents a quietly significant drain on margins that few shippers have taken seriously. A growing number of operators are discovering that redesigning reverse logistics through Santiago isn't just damage control; it's a source of genuine competitive advantage.